SPORTSTER 14,400 Warranty H-1 APPENDIX H. WARRANTY/SERVICE/CERTIFICATION LIMITED WARRANTY U.S. Robotics, Inc., warrants to the original consumer or other end-user purchaser that this product is free from defects in materials or workmanship for a period of five years from the date of purchase. During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with the same or similar model) at our option, without charge for either parts or labor. This warranty shall not apply if the product is modified, tampered with, misused, or subjected to abnormal working conditions. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND U.S. ROBOTICS SHALL IN NO EVENT BE LIABLE TO PURCHASER FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. To obtain service under this warranty, contact the U.S. Robotics Technical Support Department by phone at 800-982- 5151; by mail at 8100 North McCormick Blvd., Skokie, Illinois, 60076-2999; or by fax at 708-982-0823. Be sure to have the modem's serial number and proof of purchase handy when you call, or send copies if you are contacting us by mail. You will be given a Return Materials Authorization (RMA) number to help us keep track of your warranty request. Once you receive your RMA number, take or mail the product, pos tage prepaid, to U.S. Robotics at the above address. To ensure prompt attention, write the RMA number on the package. Should you encounter problems in operating this device, follow the instructions in Appendix D of this manual. This appendix contains solutions to operating problems as well as procedures to follow if there is an apparent modem malfunction. FCC REGISTRATION FCC68: CJEUSA-73130-FA-E RINGER EQUIVALENCE: 0.4B FCC15: CJE-0149-147 DOC (CANADA) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Com munications. Le present appareil numerique n'emet pas de bruits radio-electriques depassant les limites applicables aux appareils numeriques de la classe B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada. UL LISTING/CSA APPROVAL This information technology equipment is UL-listed and CSA-approved for the uses described in this manual. CONNECTING TO THE TELEPHONE COMPANY It is not necessary to notify the telephone company before installing the modem. However, the telephone company may request the telephone number(s) to which the Sportster 14,400 is connected and the FCC information printed above. If the telephone company has any questions or raises problems, ask them to call the Technical Support Department, U.S. Robotics, Inc., 800-982- 5151. If the modem is malfunctioning, it may affect the telephone lines. In this case, disconnect the modem until the source of the difficulty is traced. Do not use the modem on party or coin tele phone lines. RADIO AND TELEVISION INTERFERENCE This equipment generates and uses radio frequency energy and if not installed and used properly, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. The Sportster 14,400 modem has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause interference to radio or television reception, which you can determine by monitoring reception when the modem is installed and when it is removed from the computer, try to correct the problem with one or more of the following measures. Reorient the receiving antenna. Relocate the computer with respect to the receiver. Relocate the computer and/or the receiver so that they are on separate branch circuits. If necessary, consult your dealer or an experienced radio/ television technician for additional suggestions. You may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems Stock No. 004-000-0345-4 U.S. Government Printing Office Washington, DC 20402 In accordance with Part 15 of the FCC rules, any modification to or tampering with this device that causes harmful interference to others may be reason for prohibiting future operation. FOR CANADIAN MODEM USERS The Canadian Department of Communications (DOC) label identifies certified equipment. This means the equipment meets certain telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to a user's satisfaction. Before installing this equipment, make sure you are permitted to connect it to the facilities of the local telecommunications company. You must also install the equipment using an acceptable connection method. In some cases, you may also extend the company's inside wiring for single-line, individual service by means of a certi fied connector assembly (telephone extension cord). You should be aware, however, that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized facility. Any repairs or alterations made by a user to this equipment, or equipment malfunctions, may give the telecommuni cations company cause to request the user to disconnect the equipment. For service and, if necessary, repair of your equipment, please follow the procedures in the Warranty/ Service section at the beginning of this appendix. Use our toll-free Canada line, 800-982-5151, when calling the USRobotics Technical Support Department (fax: 708-982-0823). For your own protection, make sure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Do not attempt to make such connections yourself; contact the appropriate electric inspection authority or electrician. Sportster 14,400 Load Number: 5 The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to the telephone loop used by the device, without overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the total of the Load Numbers of all the devices not exceed 100.